Vision & Mission
Our company is envisioned to become the most successful and respected Marking Tools manufacturer and exporter in the world. Since 1978, we are catering the challenging needs of various industrial segments with our superior quality Machine Tool Accessories, Cutting Tools, Measuring & Marking Tools, etc.
Mission:To partner actively with our clients to offer innovative and precision engineering solutions to help them increase productivity as well as reduce costs. We also strive for maximum employee capability and "First Time Right in Production".
products including Machine Tool Accessories, Tool Holders, Cutting
Tools, Measuring & Marking Tools etc. are complied with global
quality standards. We are also renowned for our one-of-a-kind
environment management system, a part of our business sustainability
process. Our production unit is integrated with our quality control
department so that all our products are undergone through a strict
quality control procedures.
- Our quality begins with strategy of our manufacturing process
- We have a separate quality control department with Total Quality Management
- All our quality controllers are trained in Geometric Dimensioning & Tolerancing
- We have an internal audit system, identifying and improving our business process
- Our quality control professionals test the products on dual system: Root Cause Analysis and Corrective Actions.
Technological Capabilities & Our Team
Our excellent in-house production facilities help us in meeting the growing market demands with perfection. The state of the art infrastructure is our biggest asset. It is outfitted with all the necessary machinery and equipment that help us in manufacturing Tool Holders, Vices & Rotary Tables, Magnetic & Dressing Tools, etc. as per the client specifications. Further, we have employed cutting edge technologies in our processes.
In order to ensure smooth integration of all the processes/ operations, we have hired a team of dedicated professionals. They possess vast industry experience and keep themselves abreast of latest trends in technological advances. Regular up-gradation of the facilities combined with training of our employees enables us in providing cost-effective solutions.
Client satisfaction is the prime objective of our business process, therefore we give due importance to it. Client satisfaction is significant to retain old clients and develop new business relationships. We analyze the drivers leading to customer satisfaction and emphasize on business loyalty rather than business dealing. We have developed a client satisfaction index, a part of survey process that identifies clients' need and strengthen business process. Our client satisfaction index is based on four points:
- We identify our business strength through feedback forms
- Our client satisfaction indexing helps to identify the problems that helps us to rectify things in our business process.
- By effective client satisfaction indexing, we are able to decrease the sales cost and increase the value of time.
- Solid reputation in the market and decades of experience
- Superior product quality and prompt customer support
- One-stop facility for machine tool accessories, hand tools, making tools, etc.
- Focus on continuous innovation
- Streamlined production processes under expert supervision
- Periodic up-gradation of our manufacturing facilities